Returns & Exchanges

At Unniyarcha, we strive to ensure your handcrafted jewelry reaches you in perfect condition, but we offer a hassle-free return policy within 7 days of delivery for any manufacturing defects or transit damage. We are committed to providing a seamless exchange experience to ensure your complete satisfaction with our timeless designs.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to the 'My Orders' section to select the item you wish to return or exchange within 7 days of receipt.

• 2.
  Quality Assessment

  Upload clear images of the product and the original packaging to our portal for a quick preliminary quality check by our support team.

• 3.
  Secure Packaging

  Place the jewelry in its original Unniyarcha box with all tags and certificates intact, ensuring it is safely packed for the return transit.

• 4.
  Pickup & Refund

  Our courier partner will collect the package from your doorstep, and upon successful inspection at our warehouse, your refund or exchange will be processed within 5-7 business days.